AB Tutor Control Forum/Message Board

Grahame · Joined: 14 Nov 2005 Posts: 2

I find that when I have a student in watch mode and I lockout so that I can take over their screen. The student can break the lockout by pressing Ctrl + Alt + Del and then cancelling the action. This then allows the student to continue. Is this a normal or is our system at fault?

Zodian · Joined: 12 Jul 2005 Posts: 32

Actually i thought they fixed this but testing myself again it appears it is still a fault. Andy?

drk2cmp · Joined: 21 Aug 2005 Posts: 12

Mine haven't worked that out yet, but they have found that the MS Start key on the keyboard can break them out of the Lock screen by providing access to the Start Menu.

Andy · Joined: 11 Apr 2005 Posts: 147

This has been fixed in version 3.10

Please try it out and let me know if you still have problems.

Andy

Grahame · Joined: 14 Nov 2005 Posts: 2

We have 3.10 loaded on the client machines and the student can still break out. I go into watch mode, then lockout so that I can take over their screen. The student presses Ctrl+alt+del, then cancels, they have control back. we are running windows 2000 nt.

jos · Joined: 24 Nov 2005 Posts: 5

We also have 3.10 loaded, using xp machines. Students can still break out! :thinking:

Andy · Joined: 11 Apr 2005 Posts: 147

Yes, you can break out of the ?Watch/Lockout? command, but this was not meant to be a full ?hard? lock, just a quick way to stop the student interfering while you helped them out.

We will investigate how to block the Ctrl-Alt-Del command in this mode.

The lock applied to the normal ?Lock? and ?Show? commands are full hard locks that cannot be broken out of by the student.